New
technology bytesSoftware Is Becoming Disposable. Trust Isn't.technology bytesWhat Does Slowing Down Mean When You've Built the Fastest Engine in the World?articleMigrating a 20-Year WordPress Blog to Be Agent-Readytechnology bytesSoftware Is Becoming Disposable. Trust Isn't.technology bytesWhat Does Slowing Down Mean When You've Built the Fastest Engine in the World?articleMigrating a 20-Year WordPress Blog to Be Agent-Ready
Navveen Balani Making systems intelligent, efficient & responsible

Automate the routine, and lose your feel for the exception

View as markdown

AI handles the common case beautifully. But the rare case, the exception, is where the real risk and value sit, and handling it well takes practice on the common case. Automate the routine entirely and your team slowly loses the feel for the moment the routine doesn’t apply. Who on your team still gets enough reps to handle the case AI can’t?