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Navveen Balani Making systems intelligent, efficient & responsible

The release of ChatGPT and the responses it provided brought back the…

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The release of ChatGPT and the responses it provided brought back the Conversation AI to the forefront and made Conversation AI available to everyone through a simple web interface. We saw many creative ways to use ChatGPT and how it might impact the future and questions around whether it will replace the Google Search engine and Jobs.

Well, let’s address this question with the below analysis –

From early Watson systems to ChatGPT, a fundamental issue still remains with Conversational AI.

Lack of Domain Intelligence.

While ChatGPT definitely advances in the field of Conversational AI, I like to call out the following from my book- Real AI: Chatbots (published in 2019)

AI can learn but can’t think“.

Thinking would always be left to humans on how to use the output of an AI system. AI systems and their knowledge will always be boxed to what it has learned but can never be generalized (like humans) where domain expertise and intelligence are required.

Read my views on ChatGPT and the lack of domain intelligence and explainability by the Conversation AI agents on my blog -
https://lnkd.in/dWngD3dH

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